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What You Agree To When You Use ricbet

Access to ricbet depends on where you are — eligibility is governed by state law, and we operate only where local law permits.

State-based eligibilityPayPal, Venmo, Play+ coveredAccount data protectionUS-applicable terms onlyContact rights included
ricbet What You Agree To When You Use ricbet
LEGAL CONTACT PATHS

How to Reach Us on Legal and Policy Matters

If you have a question about your rights under these terms, want to flag a data concern, or need to dispute a transaction tied to your PayPal, Venmo, or Play+ account, our support team handles policy inquiries directly. Reach us through live chat, email, or the in-account message center — all three routes are logged and will receive a written response.

Team online

Live Chat

Start a chat session from your account dashboard. Legal and account-policy questions are routed to a trained agent, not a general queue. Responses are logged.

Email Support

Send policy questions, data requests, or dispute notices to our support address shown in your account settings. We respond in writing to every legal inquiry.

In-Account Message Center

Use the message center inside your account to submit formal requests — including data access or correction requests — and track the status of open tickets.

ACCOUNT SECURITY DETAIL

How ricbet Handles Data, Cookies, and Account Access

Your account security is built around verified identity and payment ownership. We use SSL encryption across every transaction and session, and we require multi-factor confirmation when you connect a new payment method like Venmo or a Play+ card. Cookies track session state and are required for the account to function correctly — you can manage non-essential cookies through your browser settings, but disabling session cookies will affect your ability to log in.

Data Retention

We keep transaction and account records as required by applicable state and federal law. You can request a copy of your stored data through live chat or the message center at any time.

Cookie Policy

Session cookies are essential for login and wallet access, including PayPal and Venmo connections. Non-essential analytics cookies can be declined in your browser without affecting core account functions.

Account Security

SSL encryption is active on every page. Adding a new payment method triggers an identity confirmation step — this applies to PayPal, Venmo and Play+ prepaid cards equally.

Requesting Changes

To correct account data, request deletion of non-required records, or update your identity documents, contact us via live chat. We process requests within the timeframe required by applicable law.

Legal Questions We Get Asked Most

These are the policy and account-rights questions we see most often. If your question isn't covered here, live chat is the fastest path to a written answer from our policy team.

Access depends entirely on your state's laws. We operate only where local law permits online wagering. Check your state's current rules before opening an account — we cannot confirm eligibility for every state.

We collect identity details, transaction records tied to PayPal, Venmo or Play+, and session data. We retain records as required by law and do not sell your data to third parties.

Open a request through live chat or the in-account message center. Identify your account and specify what data you want. We respond within the timeframe required by applicable law.

You can request deletion of non-required records at any time. Some data — such as transaction logs — must be retained under applicable law. We will confirm what can and cannot be removed.

We require payment ownership confirmation for every linked method — PayPal, Venmo and Play+ included — to comply with financial regulations and protect against unauthorized account funding.

Submit a dispute through the in-account message center or by email. Include your payment method and transaction date. All disputes are reviewed against our transaction logs and receive a written response.
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Legal

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.